• The C-Style Customer Action Plan

    Your Outlook

    Be prepared to explain and defend the performance record of your product/service

    Be sure to be accurate and…

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  • How To Deal With Dominance: A Different Perspective

    How To Deal With Dominance: A Different Perspective

    Mark is scared out of wits and cant think straight in meetings with her.…

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  • Effective Communication – Behavioral Styles In Action

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  • Styles In Action: In The Circus

    Behavioral Styles In Action: In front of the TV What would be your role in a circus? Watch this fun video: …

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  • Behavioral Styles In Action – Watching TV

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  • Donald Trump

    How Trump’s Use of “I” Explains A Lot About Him

    As an advocate of DISCerning Communication principles, Donald Trump is an intriguing case study. On the surface, we see… READ MORE