Team Leading to Success: Core Principles + DISCerning Communication

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The battle for competitiveness is won in the trenches. You have to implement well to win. There is no shortage of ideas and vision. The essential difference between #1 and #2 lies in their operational capability.
Good help is hard to find and a corps of well-honed supervisors is priceless. These are the sergeant-majors that ensure that the right things get done at the right time and in the right way.

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Your Supervisors, Team Leaders and Middle Managers hold the key to your success. This is where morale and culture are finally shaped.
Team Leading to Success incorporates DISCerning Communication principles and gives this core group mastery over proven techniques for leading people that are guaranteed to enhance the productivity of your organization and to give you a competitive advantage!

Give us 12 direct contact hours with your supervisory, team leadership and middle management cadre and watch the change in the weeks to come as they adopt new attitudes and employ new, high impact techniques. No matter what business you are in, as long as you have people who lead people, this certification is for you!

The coaching programme is structured to recognize the possibility of 24/7 operations. Live training will be delivered online in 4 x 3-hour sessions. Unique reinforcement is provided by unlimited access to the acclaimed Success with People online 10-module course of study.

You will reap the following rich rewards:

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Extended DISC/FinxS Team Leader DNA Reports
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Mastering DISCerning Communication the universal language of behaviours
There is no doubt that the people challenge is the single most important issue to be dealt with in your operations. We must bring new strategies to bear on this vexed problem.

The fundamental difference with Team Leading to Success is that it produces a consistently successful approach to the supervision and leadership of people by incorporating unique Success with People Academy Strategies. Supervision is about people and behaviour and the tools and strategies that are used in this training programme go to the very heart of the effective management of others.
Mastery of the Success with People framework gives team leaders a proven set of strategies for reading and dealing with the nuances of peoples behaviour to achieve objectives without some of the conflict that sometimes accompany a push for the attainment of goals.
This is a real opportunity to give your organization a competitive edge!
Invariably participants come away from the course with Now I understand and That is why! exclamations. Giving instructions and feedback are usually seen from a refreshingly new perspective.
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Team Leading Excellence: Exploration of High Impact Strategies

Team Leaders, Supervisory Personnel & Middle Managers will be engaged in:

Identifying the 5 most common pitfalls that ensnare team leaders and develop strategies for avoiding them.
Appreciating the pivotal role of team leaders in the organization. Being the first point of contact with management while being an advocate and guide for their direct reports and team members.
Being led to a state of increased awareness and practical application of a plan for influencing others positively that will increase their effectiveness in the new work order. They learn in concrete and practical ways the distinction between being a supervisor and being a leader.
Being brought to the point where they reflect a marked improvement in their capacity to present ideas in a way that gets positive responses as they unlock the keys to effective negotiation.
Having to demonstrate the importance of tone and body language in communication and use the S.O.F.T.E.N. PRINCIPLE to get things said the right way.
Using proven techniques to handle objections and deal with difficult people.
Learning proven techniques for restoring jaded and low productivity workers.
Acquiring the rare skill of effectively leading friends and former peers, without discomfort.

Learning to pass on instructions or initiate action without causing misunderstandings and stimulating resentment from colleagues. They learn the 7-step guideline for disciplining people and getting the desired results.
Identifying new skills that they can bring to bear on problem solving. They understand and utilize the concept of completed staff work in the decision-making process without falling into the paralysis of analysis.
Using V.O.W.E.L and R.E.S.O.L.U.T.I.O.N techniques to resolve conflicts.
Utilizing new techniques and principles to manage projects and implement plans. They learn the value of measurement in getting results and understand the value of the concept of performance metrics.
Practicing techniques for mentoring and counselling team members and direct reports using a 4-part process. They learn how to use the ABC principle to offer meaningful praise and use the 16-step guideline for pinpointing problems and offering constructive criticism.
Learning how to get instructions right every time as they implement an action plan for improving their listening skills and follow key guidelines for effective communication.

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This is a high impact course that will move even the most efficient team leaders, middle managers, supervisors, and administrative assistants to new heights of productivity. Of even more importance, is the fact that you will have empowered the key implementation arm of the organization in a decisive move in your quest for increased effectiveness and productivity.

During the programme team leaders are taken through two further assessment exercises which examine Qualities of an Effective Team Leader and a critical Listening Skills Assessment. They retain these results along with their behavioural profiles as reminders of their personal challenges and opportunities and the ways in which they might best apply the new concepts that can make them more effective.

Course On-the-job Assignment

Team leaders are required to conduct a coaching session with key members of their team in which they pass on 3 of the most beneficial concepts that they covered in the Leading to Success Certification Programme.

Management/HR Debriefing

The Management team including HR will be guided through a 60-minute debriefing session. This includes key findings from the assessments and feedback from the course of study. This has proven to be of great value in providing insights that would not normally be identified. In addition, strategies to enhance performance will be shared.

INVESTMENT
The Team Leading to Success course of study includes:

Mastering DISCerning Communication the language of behaviours
Team Leader DNA Behavioural Analysis.
Qualities of an Effective Team Leader and Listening Skills Assessments.
Comprehensive Participant Manual.
12 Society for Human Resource Management Professional Development Credits to be applied against SHRM certification and re-certification.
Unlimited access to the 10-module Success with People online course.

The Success with People Academy is recognized by the Society for Human Resource Management (SHRM) to offer Professional Development Credits (PDCs) for the SHRM-CP or SHRM-SCP Certifications.

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Team Leading to Success: Core Principles + DISCerning Communication

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